18 Contents
2 Hours
Students Enrolled
Full lifetime access
Learning format
Certificate of Completion
Course Overview:-
DescriptionWelcome to "Business Communication"—a beginner to intermediate level course designed to sharpen your professional communication skills. Perfect for anyone looking to improve their workplace interactions, this course covers essential techniques for effective speaking, writing, and listening. Learn to convey your ideas clearly and confidently, and build stronger professional relationships. Whether you're just starting or looking to refine your skills, this course will equip you with the tools needed for successful and impactful communication in the business world.
By the end of this course, you'll:Professional Writing: Develop the skills to write emails, reports, and other business documents effectively.
Active Listening: Understand and apply active listening techniques to improve workplace interactions.
Persuasion and Influence: Learn techniques to persuade and influence others in a business context.
Non-Verbal Communication: Understand the importance of body language and non-verbal cues in communication.
Conflict Resolution: Develop strategies for resolving conflicts and handling difficult conversations.
Upon finishing the course, you can expect to:
Communicate with Clarity: Express your thoughts confidently and professionally in any business setting.
Write with Impact: Craft well-structured emails, reports, and business documents that leave a lasting impression.
Deliver Persuasive Presentations: Present ideas effectively, keeping your audience engaged and informed.
Strengthen Workplace Relationships: Foster better collaboration and teamwork through clear and respectful communication.
5. Handle Challenging Conversations: Navigate workplace conflicts and negotiations with confidence and tact.
Introduction of Business Communication
Process of Communication
What is a Skilled Communicator (OAR Framework)
Quality of a Skilled Communicator
Types Of Communication [verbal & nonverbal]
Consequences of Ineffective Communication
Benefits of Communication
Active Listening
7Cs of Communication
PAM Model- Why do we talk
MINTOS Principle to structure your sentence
Articulation Skills
Type of Questions (How to Engage with Your Listeners)
How to become fluent using Linking Words
Learn to say NO
Emailing Ethics
How to Approach on Social Media
Chat GPT Prompts for Email Writing
Best-in-class information in the form of videos, cases, and projects created by premier instructors and industry professionals. Now includes Generative AI components.
Embark on a personalized learning journey with our self-paced courses. Tailor your education to fit your schedule, accessing engaging content whenever and wherever suits you
Gain invaluable insights from seasoned mentors. Accelerate your learning with expert guidance, benefiting from real-world experience and personalized support.
Master trending skills for success. Elevate with practical expertise in demand. Stay ahead, thrive in today's dynamic landscape.
Earn recognition with our Certificate of Completion. Validate your achievements, showcase expertise, and unlock new opportunities on your journey.
This certificate is not just an endpoint but a stepping stone to continuous learning and growth. Feel free to proudly display your certificate on LinkedIn, update your resume, and share this accomplishment with your professional network.
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Student
I embarked on my professional journey a few months ago. LeadsGuru, an ed-tech platform helped me to remain updated with recent trends and advancements. And I think, now there is no looking back.
If you are a newbie or an expert in the professional realm, LeadsGuru has covered everything under one roof. With LeadsGuru I am able to acquire knowledge about the recent trends and skills which are needed in today’s fast-paced era.
I used to struggle a lot in communicating with people. But LeadsGuru helped me to improve my communication skills and become efficient in having prolonged discussions with people.